Een snelle en foutloze orderafhandeling, zowel winkelorders als webshop orders, is een vak apart. Voor een retailer is het essentieel dat dit orderverwerking proces zo soepel mogelijk verloopt. Tijd besparen en eventuele leverings- of voorraadfouten voorkomen betekent tevreden klanten en minder werk voor u en uw personeel. Veel ondernemers hebben moeite met het kiezen van […]
The difference between ‘Omnichannel’ and ‘Multichannel’ retailing Omnichannel retailing is like multichannel retailing, but with a much broader vision of the opportunity. Whereas multichannel retailing is about increasing the number of supported sales channels, omnichannel retailing focuses on data- and infrastructure-readiness to deliver an all-inclusive view of the customer relationship on any channel. The difficulty […]
What is EDI? EDI stands for Electronic Data Interchange: the exchange of data between companies in an electronic way. This happens in a standardised way. Benefits are speed, convenience and fewer errors in the exchange of the data. The integration of EDI into RetailVista “Openness” has been a fundamental principle in the development of RetailVista. […]
Track & Trace: Track deliveries If you organise deliveries, usually from webshop orders, customers may like to track the shipment. RetailVista can register packages for parcel services. RetailVista stores the ‘Track & Trace barcode’ that the parcel service creates, for the specific delivery. There are parcel services that send an e-mail with information to the […]